Terms and Conditions
Effective Date: March 20, 2025
Welcome to Tuesti.com! These Terms and Conditions (“Terms”) govern your use of our website, www.tuesti.com (the “Site”), and the services provided by Tuesti.com (“we,” “our,” or “us”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Site.
1. Use of the Site
By using the Site, you agree to follow all applicable laws and regulations and comply with these Terms. You agree to use the Site solely for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party.
2. Account Registration
To place an order or access certain features on the Site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
If you believe your account has been compromised or unauthorized access has occurred, please contact us immediately at tuestishop@gmail.com.
3. Products and Pricing
Tuesti.com offers a variety of spare parts for sale. We strive to ensure that all product descriptions, prices, and images on the Site are accurate. However, errors may occur, and we reserve the right to correct any mistakes, update information, or cancel any orders if necessary.
All prices are listed in PKR, and shipping fees are calculated at checkout. Prices and availability are subject to change without notice.
4. Ordering and Payment
When you place an order on the Site, you are making an offer to purchase the listed items. We reserve the right to accept or reject your order for any reason, including product availability or inaccuracies in the pricing.
By submitting your order, you authorize us to charge your selected payment method for the total amount due, including any applicable taxes and shipping fees.
Payment methods accepted include:
- Credit and debit cards
- Cash on delivery
- Direct Bank Transfer
5. Shipping and Delivery
We will ship the products to the shipping address you provide during checkout. Shipping times may vary depending on your location and the shipping method selected. While we make every effort to deliver orders promptly, we are not responsible for delays caused by third-party shipping carriers.
Please ensure that the shipping address provided is accurate. We are not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete addresses.
6. Returns and Refunds
We offer a 14-day return policy on most products. If you are not satisfied with your purchase, you may return it for a refund or exchange, provided the product is in unused, original condition and packaging. Certain items, such as custom orders or perishable goods, may not be eligible for return.
To initiate a return, please contact us at tuestishop@gmail.com for instructions. You are responsible for the return shipping costs unless the item is defective or damaged.
Refunds will be processed to your original payment method. Please note that processing times may vary.
7. Intellectual Property
All content on the Site, including but not limited to text, images, logos, graphics, videos, and software, is the property of Tuesti.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express permission.
8. User Content
By submitting content (such as reviews, comments, or photos) to the Site, you grant Tuesti.com a worldwide, royalty-free, non-exclusive license to use, display, and distribute the content in connection with the operation of the Site and our business.
You are solely responsible for the content you submit and agree not to post anything that is unlawful, offensive, defamatory, or infringes on the rights of any third party.
9. Limitation of Liability
To the fullest extent permitted by law, Tuesti.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, business interruption, or data loss.
Our liability for any claim arising out of these Terms shall be limited to the amount paid by you for the specific product that gave rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Tuesti.com, its affiliates, officers, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which can be found here. By using the Site, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these Terms or the Site shall be resolved in the courts located in Karachi, and you consent to the exclusive jurisdiction of such courts.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. If we make changes, we will post the updated Terms on this page and update the effective date. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Tuesti.com
Office No 4, Plot No. D-22, Block 4 Metroville site area Karachi
Email: tuestishop@gmail.com
Phone: +92 21 36750917